HUD and HUD’s M&M Contractors issue “non-performance letters” which lets the recipient know that the property preservation work was not completed as required by HUD’s guidelines.
Non-Performance means the preservation services were not completed as specified. In the majority of cases the specifications are the HUD guidelines. Local ordinances that deviate from the HUD guidelines or specific instructions in the work order which specify deviation from HUD guidelines are the only variants to the guidelines.
Just a few of typical complaints that lead to Non-Performance are: